Cookies Policy

Last updated: March 15, 2024

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies contain information that is transferred to your computer's hard drive. They help us improve our website and deliver a better, more personalized service by enabling us to:

  • Estimate our audience size and usage patterns
  • Store information about your preferences and customize our website according to your individual interests
  • Speed up your searches
  • Recognize you when you return to our website
  • Remember your login details
  • Provide you with relevant advertising

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are strictly necessary for the operation of our website. They enable you to navigate around the site and use its features. Without these cookies, services you have asked for cannot be provided.

Examples include:

  • Session cookies that remember your login state
  • Shopping cart cookies that remember items you've added
  • Security cookies for authentication and fraud prevention
  • Load balancing cookies to ensure website performance

Duration: These cookies are usually session cookies and are deleted when you close your browser.

2.2 Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages. These cookies don't collect information that identifies a visitor personally.

Examples include:

  • Google Analytics cookies that track website usage
  • Heat mapping cookies that show how users interact with pages
  • A/B testing cookies that help us improve our website
  • Error reporting cookies that help us fix technical issues

Duration: These cookies typically last for 1-2 years.

2.3 Functionality Cookies

These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.

Examples include:

  • Language preference cookies
  • Currency selection cookies
  • Font size and display preference cookies
  • Location-based cookies for local content
  • Remember me cookies for login convenience

Duration: These cookies can last from a few hours to several years.

2.4 Targeting/Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

Examples include:

  • Social media advertising cookies (Facebook, Instagram, Twitter)
  • Google Ads and remarketing cookies
  • Affiliate tracking cookies
  • Email marketing tracking cookies
  • Customer journey tracking cookies

Duration: These cookies typically last for 30 days to 2 years.

3. Third-Party Cookies

Some cookies on our website are placed by third-party services. We use these services to enhance your experience and provide additional functionality.

3.1 Analytics Services

  • Google Analytics: Helps us understand how visitors interact with our website
  • Hotjar: Provides heatmaps and user session recordings to improve user experience
  • Adobe Analytics: Advanced analytics for business intelligence

3.2 Advertising Networks

  • Google Ads: For targeted advertising and remarketing
  • Facebook Pixel: For social media advertising and conversion tracking
  • Microsoft Advertising: For Bing search advertising

3.3 Social Media Plugins

  • Facebook Like/Share buttons: Enable social sharing
  • Twitter Tweet buttons: Enable content sharing on Twitter
  • LinkedIn Share buttons: Enable professional network sharing
  • Pinterest Save buttons: Enable saving content to Pinterest

3.4 Customer Support

  • Live Chat widgets: For real-time customer support
  • Help desk systems: For ticket management and support

4. How Long Do Cookies Last?

4.1 Session Cookies

These are temporary cookies that expire when you close your web browser. They are used to maintain your session while browsing our website.

4.2 Persistent Cookies

These cookies remain on your device for a set period of time or until you delete them. The duration varies depending on the purpose of the cookie:

  • 30 days: Shopping preferences, recent searches
  • 6 months: User preferences, language settings
  • 1 year: Analytics data, user behavior patterns
  • 2 years: Long-term preferences, device recognition

5. Managing Your Cookie Preferences

5.1 Browser Settings

You can control and manage cookies through your web browser settings. Most browsers allow you to:

  • View what cookies are stored on your device
  • Delete all cookies or specific cookies
  • Block third-party cookies
  • Block all cookies from specific websites
  • Set your browser to ask before accepting cookies

5.2 Browser-Specific Instructions

Google Chrome

  1. Click the three dots menu → Settings
  2. Click "Privacy and security" → "Cookies and other site data"
  3. Choose your preferred cookie settings

Mozilla Firefox

  1. Click the menu button → Options/Preferences
  2. Select "Privacy & Security"
  3. Under "Cookies and Site Data," adjust your settings

Safari

  1. Go to Safari → Preferences
  2. Click the "Privacy" tab
  3. Choose your cookie preferences

Microsoft Edge

  1. Click the three dots menu → Settings
  2. Click "Cookies and site permissions"
  3. Manage your cookie settings

5.3 Our Cookie Preference Center

We provide a cookie preference center where you can easily manage your cookie settings for our website. You can access this at any time by clicking the "Cookie Settings" link in our website footer.

In our preference center, you can:

  • Accept or decline different categories of cookies
  • View detailed information about each cookie type
  • Change your preferences at any time
  • See which third-party services we use

6. Mobile Device Settings

6.1 iOS Devices

  1. Go to Settings → Safari
  2. Scroll down to "Privacy & Security"
  3. Toggle "Block All Cookies" or "Prevent Cross-Site Tracking"

6.2 Android Devices

  1. Open Chrome → Menu → Settings
  2. Tap "Site settings" → "Cookies"
  3. Choose your preferred settings

7. Impact of Disabling Cookies

While you have the right to disable cookies, please be aware that doing so may affect your experience on our website:

7.1 Essential Cookies Disabled

  • You may not be able to log into your account
  • Shopping cart functionality may not work properly
  • Security features may be compromised
  • Some pages may not load correctly

7.2 Performance Cookies Disabled

  • We cannot improve our website based on user behavior
  • Error reporting may not function properly
  • Website performance may be reduced

7.3 Functionality Cookies Disabled

  • Your preferences will not be remembered
  • You may need to re-enter information repeatedly
  • Personalized features will not be available
  • Content may not be optimized for your location

7.4 Marketing Cookies Disabled

  • You may see less relevant advertisements
  • You may see more repetitive ads
  • We cannot measure advertising effectiveness
  • Personalized offers may not be available

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting a notice on our website
  • Updating the "Last updated" date at the top of this policy
  • Sending you an email notification (if you have subscribed to our communications)
  • Displaying a banner or popup when you next visit our website

9. Legal Basis for Cookie Use

Our use of cookies is based on the following legal grounds:

  • Consent: For marketing and non-essential cookies, we obtain your explicit consent
  • Legitimate Interest: For analytics and performance cookies that help us improve our service
  • Contract: For essential cookies necessary to provide our service
  • Legal Obligation: For cookies required for legal compliance

10. International Data Transfers

Some of our third-party cookie providers may transfer your data outside your country of residence. We ensure that appropriate safeguards are in place for these transfers, including:

  • EU-US Privacy Shield certification (where applicable)
  • Standard Contractual Clauses
  • Adequacy decisions by relevant authorities
  • Binding Corporate Rules

11. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

  • Email: cookies@company.com
  • Phone: +1 (234) 567-890
  • Address: 123 Business Street, Suite 100, New York, NY 10001
  • Data Protection Officer: dpo@company.com

12. Additional Resources

For more information about cookies and online privacy, you can visit:

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